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Clinical Educator, Nursing Support Services, Specialized Pediatrics - Health Complexity
BC Children’s Hospital & Sunny Hill Health Centre
Vancouver, BC
Specialized Pediatrics—Health Complexity is a provincial program of BC Children’s Hospital that provides outpatient and community-based care for children living with chronic, complex health conditions (birth to 19 years). As a provincial program, Specialized Pediatrics—Health Complexity provides coordination and oversight of program services at BC Children’s Hospital (outpatient) as well as to each of the regional health authorities (community) whereby safe, quality care is facilitated using appropriate health supports for children/youth. A key focus for Specialized Pediatrics, Health Complexity is partnering with families and developing strong collaborative relationships with counterparts in other health authorities, ministries and community service providers including universities and academic institutions to identify opportunities for research collaboration and share information in the drive to optimize care and best practices.
The Clinical Nurse Educator (CNE) position offers unique opportunities to engage across a broad provincial team and service providers through teaching, coaching, development of clinical practice resources, and actively participating in creating, implementing, and delivering education and support using a variety of modalities. The CNE role provides best practice and mentoring support to clinical nursing teams, in partnership with each of the regional health authorities, as well as with contracted service providers. The successful candidate will have demonstrated effective communication skills, teaching experience and expertise grounded in adult learning principles underpinned by a collaborative and interdisciplinary approach to care that promotes teamwork and integrated service delivery at the local and provincial level. Foundational to this role is a demonstrated understanding and practice support of the clinical care needs for a variety of pediatric chronic conditions (e.g., diabetes, supported ventilation) and psychosocial complexities of the client population and their families.
What you’ll do
- Identify, develop and implement customized learning plans, in collaboration with the Program Manager or delegate to meet individual learning needs of staff allowing a nurse to achieve the desired level of competency related to knowledge, skills, attitudes and clinical judgments. Provide direct clinical instruction to new and existing staff as required and facilitates learning by role modeling direct patient care skills and practices to staff in a classroom or at designated workstation, promoting skill development, observing staff while performing patient care, including documentation practices, and providing feedback to ensure care is provided according to program standards and clinical practice guidelines.
- Responsible for education development for designated clinical programs utilizing educational/curriculum theory and knowledge of specialized clinical practice to design, develop, implement and evaluate clinical education programs for team members in collaboration with the Program Manager and interdisciplinary team members; education programs including orientation/training programs for new team members, educational support programs, continuing education sessions, cross –program/site programs, and cross-cultural caring programs.
- Develop, review, and modify learning resources and clinical practice reference documents for team members and using established educational standards, determining match between content and delivery method and providing feedback to all stakeholders to ensure resources are current, relevant, cost effective and coordinated.
- Facilitate learning by coaching and acting as a clinical resource and demonstrates expertise and leadership in nursing practice through methods such as reviewing literature and developments in technology and equipment, consulting with community experts, evaluating clinical practice systems/standards, identifying new theories/trends/education programs, developing new/revised standards and presenting educational sessions based upon specialized body of knowledge to enhance quality patient care.
- Participate in the evaluation of the effectiveness of clinical education programs, activities and resources by analyzing learning outcomes using program/resource evaluation, learner behaviours, utilization statistics, and reviewing feedback to determine opportunities for quality improvement.
What you bring
Qualifications
- Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses and Midwives (BCCNM).
- Three (3) years of recent related clinical experience in the designated clinical area, including one (1) year in an educational or leadership role, or an equivalent combination of education, training and experience.
- Current certification in Cardiopulmonary Resuscitation (CPR).
Skills & Knowledge
- Sound knowledge of current practice approaches and “Best Practice” standards both in the delivery of pediatric nursing care and the provision of clinical education to professional nursing staff and others.
- Demonstrated ability to establish educational priorities to meet identified program, organization and learner needs.
- Demonstrated ability to plan, deliver and evaluate educational programs.
- Demonstrated ability apply principles of adult education, lifelong learning, and to apply educational theories and evidence to teaching practices.
- Demonstrated ability to assess individual and group learning needs, develop and deliver teaching/learning modalities and education materials that promote best practice.
- Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time Wage: $49.20 - $63.47/hour Location: 4500 Oak Street, Vancouver BC, V6H 2N9 Hours of Work: Monday – Friday, 0800-1600 Requisition # 179713E
What we do
BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.
Sunny Hill Health Centre for Children (SHHC) provides specialized development and rehabilitation services to BC children, youth and their families.
BCCH and SHHC is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA, SHHC and BCCH is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of February 16, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.
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Privacy Policy
Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.
Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.
The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.
To view the third party vendor privacy policy please refer https://www.brainhunter.com/EN/Privacypolicy.html.
Your information is protected using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards used are firewalls, intrusion detection, physical access controls to our data centres, and information access authorization controls.
Personal information will be used by authorized staff only to fulfil the purpose for which it was originally collected or for a use consistent with that purpose. We do not disclose your personal information to other public bodies, third parties or individuals except as required or authorized by law or with your consent. View our PHSA Privacy Policy for more information.
If you have any questions about the management of your personal information during the recruitment process, please contact the Talent Acquisition team at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at careers@phsa.ca.
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