Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Leader, Patient Safety, Quality and Accreditation (PSQA) assists the Executive Director and Senior Executive Director with planning, implementing, coordinating and monitoring program-specific, population based quality and performance improvement programs, focusing on maintaining an environment of continuous improvement. Works in collaboration with Quality, Safety, and Risk Management at PHSA and clinical and administrative leaders and staff within and across BCCA to prioritize improvement projects, and develops, implements, monitors, and evaluates the process.

Duties/Accountabilities:

? Works with program staff to develop, implement, and evaluate indicators of quality outcomes and performance; prioritize quality initiatives based on program functions, needs and performance measurement system; plan, develop and implement Patient Safety and Quality Improvement (PS&QI) education, initiatives and materials including evaluation and PS&QI sustainment tools.
? Ensures BCCA program-based quality and safety activities are in alignment with accreditation requirements. Provides accreditation education to program staff as required. Leads program level actions to respond to recommendations arising from accreditation surveys, and to address new accreditation requirements.
? Leads retrospective (e: Root Cause Analysis) and/or prospective reviews (e.g. Failure Modes Effect Analysis) necessitated by safety events, critical incidents or process issues related to the program; monitors program staff and physician perceptions of safety, risk and quality improvement.
? Proactively educates program staff regarding regulatory issues, new statutes and/or guidelines, and safety, quality, and risk management activities
? Contributes to continuous quality improvement of the department by identifying and evaluating new initiatives, developments and trends in PS&QI, participating in agency lead process improvement initiatives

Qualifications:

Master’s degree in Nursing, Health Administration, related health discipline or other relevant area and a minimum of five (5) years of clinical practice in the program area or an equivalent level of education, training, and experience. Additional experience in leadership and quality and safety.
Knowledge and expertise in Quality Management, Performance Improvement, Patient Safety and Accreditation standards preferred. Working knowledge of legal, ethical, and clinical issues associated with standard of care practices, and Accreditation Canada requirements. Working knowledge of evaluation techniques and methodologies including statistical analysis methods and presentation of information. Demonstrated analytical and problem-solving skills with a global perspective in order to incorporate the organization’s systems and strategies when developing viable solutions to program problems.