Job Summary:

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Portfolio Clerk, Scheduling reports to the Team Leader and/or designate and is responsible for the scheduling & timekeeping duties for a portfolio by utilizing Workforce Management Solutions systems and computer programs such as Microsoft Word, Excel, and PowerPoint. The role performs duties that include preparing and adjusting staff rotations, and allocating and calling in relief staff using an electronic system to fill vacancies, leaves of absence and sick leaves in accordance with applicable collective agreement. The Portfolio Clerk supports their assigned portfolio by receiving and processing vacation and other staff requests from staff, and responding to written and verbal enquiries from staff regarding vacation accumulations and related requests using up-to-date communication tools such as Jira ticketing email system and Genesys phone system.

Qualifications:

Education, Training and Experience

•    Grade 12 and three years' recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

•    Ability to keyboard 45 w.p.m.
•    Ability to communicate effectively both verbally and in writing.
•    Ability to deal with others effectively.
•    Ability to organize work.
•    Ability to operate related equipment.
•    Physical ability to carry out the duties of the position.