Salary Range: $67,861-$97,550/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Job Summary:

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Clinical Operations Manager, the Management Support Coordinator works closely with the management team to enhance the program’s administrative processes and optimize the human and financial resource utilization within the portfolio. Acts as a delegate on behalf of the Manager coordinating the completion of processes and transactional activities related to human capital and financial resource management, and ensures consistent application of directives from Human Resources, Finance or other organizational service areas. Coordinates employee onboarding and orientation, collaborates with Human Resources teams to develop and optimize staff scheduling, Occupational Health and Safety (OH&S) compliance, and prepares reports, analysis, and background information supporting the Manager with performance management and employee attendance. Conducts benchmarking analysis on human capital and financial resource utilization, patient/client care productive hours and work load activity. Prepares analysis and recommendations for the Manager and leadership team including human and financial resource metrics, such as overtime and vacancy rates, to drive informed decision-making. Acts as a point of contact and liaises with Human Resources, Finance, Facilities, IMIT and other organizational partners to exchange information and represent the interests of the program.

Qualifications:

Graduation from a recognized diploma or degree program in business administration, health administration or a related field, plus three (3) years recent, related experience in a complex health care environment with progressively more responsible experience in administration, information analysis and benchmarking, human resources or an equivalent combination of education, training and experience.

•    Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous cultural safety.
•    Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity deserving groups.
•    Strong communication and interpersonal skills, with the ability to effectively interact with partners at all levels of the organization.
•    Demonstrated negotiation and diplomacy skills combined with a knack for engaging and empowering interested parties.
•    Familiarity with healthcare regulations, OH&S standards, and HR best practices.
•    Exceptional organizational and administrative skills and experience with workforce management software and HR information systems.
•    Proficiency in HR and financial metrics analysis and reporting.