Job Summary:

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Clerical Trainer provides training and educational services to clerical staff and/or students in various clinical settings within the BC Cancer regional centre. This role works in collaboration with the Manager, Supervisor and/or interdisciplinary team to perform learning needs analysis to meet the training needs and support ongoing skills development of clerical staff. The Clerical Trainer provides support in determining, developing, evaluating and implementing high quality interactive training and orientation programs for clerical staff, including staff new to the organization and training on new system functionality and changes to workflows and practices. The Clerical Trainer provides training and orientation using adult education/teaching skills and principles to support effective learning environments for clerical staff and/or students. This role creates, maintains and updates learning resources and documentation for the delivery of training activities by using a variety of teaching modalities and established software applications, such as Microsoft Word, Excel and Powerpoint. Performs clerical functions as needed.

Qualifications:

Education, Training and Experience

•    Grade 12, medical terminology and graduation from a recognized secretarial/clerical program such as Nursing Unit Clerk program or Medical Office Assistant Program and four (4) years’ recent, related experience, including one (1) year experience in a training role or an equivalent combination of education, training and experience.

Skills and Abilities

•    Ability to keyboard at 50 w.p.m
•    Ability to communicate effectively both verbally and in writing.
•    Ability to deal with others effectively.
•    Ability to organize work.
•    Ability to operate related equipment.
•    Physical ability to carry out the duties of the position.

** Please note: Support for nomination with the BC Provincial Nominee Program is not a guarantee or an employee benefit upon receiving a full time job offer with PHSA**