Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Billing &Booking Clerk works in a fast paced environment to perform billing, booking and reception duties.  Books in/out patient appointments for various General Practitioners and Specialists.  Assembles pertinent patient information into appropriate format.  Performs direct billing functions by maintaining manual and computerized billing programs in accordance with dental insurance carriers’ policies, and collecting, processing, balancing and depositing payments from insurance carriers and patients. Performs reception duties such as answering general telephone enquiries related to patient appointments and receiving patients, many of whom are medically and/or physically compromised, and visitors. Arranges patient transportation when needed.

Qualifications:

Education, Training and Experience

•    Grade 12, completion of a dental receptionist course plus one (1) year recent related experience or an equivalent combination of education, training and experience.

Skills & Abilities:

?    Ability to keyboard at 45 w.p.m.
?    Ability to communicate both verbally and in writing.
?    Ability to deal with others effectively.
?    Ability to organize work.
?    Ability to operate related equipment.
?    Physical ability to carry out the duties of the position.

** Please note: Support for nomination with the BC Provincial Nominee Program is not a guarantee or an employee benefit upon receiving a full time job offer with PHSA**