Unit Clerk, Oncology Clinic
BC Cancer
Prince George, BC
As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the “day-to-day” while daring to imagine new processes to streamline, clarify, and keep the focus on what’s most important: the people. When priority tasks seem to be multiplying, you maintain your composure along with your unwavering kindness and compassion for your colleagues, patients, and their families.
Why BC Cancer – Prince George?
Prince George is considered the urban hub for the north, with a population of approximately 75,000 people, offering a comfortable and accessible lifestyle for the whole family. The urban centre setting provides a family-friendly community with wonderful schools, active community sports, and lots of shopping, dining, and recreation amenities. Prince George also offers unlimited access to a more “untamed” outdoors experience. There are hundreds of nearby lakes and rivers to explore, an abundance of fresh air and pristine forests, and the city within is home to friendly community of residents who are passionate about their outdoors pastimes.
BC Cancer Unit Clerks are eligible to develop their skills on a leadership career path; Clerical Supervisor is the next step on this journey. The centres are fast paced with daytime hours, and tasks vary throughout each shift, collaborating with colleagues throughout different departments. Unit Clerks are valued members of the BC Cancer Centre teams, working in areas such as Systemic Therapy Program, Radiation Therapy Program, Radiation/Medical Daycare Unit, Surgical Oncology, Ambulatory Clinic, Research Labs and Clinical Trials.
Watch this video to learn about being a Unit Clerk at BC Cancer: https://youtu.be/VUFjYDZlhKs
What you’ll do
- Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments of various types and related data into the electronic health record, and communicate various information according to procedure.
- Organize diagnostic and therapeutic services for patients by co-ordinating numerous interrelated appointments. Prepare and communicate related instructions to patients in person, by telephone, by mail or virtual.
- Gather patient information for medical appointments to assist in facilitating an efficient patient flow. Request, receive and transport patient information to designated clinical area. Prepare documents for clinical team and patient.
- Perform a variety of receptionist duties such as greeting and registering patients and supporting way finding, answering the telephone/switchboard and responding in person by triage inquiries, relaying verbal and written messages.
- Participate in the onboarding and orientation of staff through methods such as demonstrating work procedures and answering related queries. Support student clinical practicums as required
What you bring
Qualifications:
- Grade 12, medical terminology, and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience or an equivalent combination of education, training and experience.
You have:
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to keyboard 40 w.p.m.
- Ability to organize work.
- Ability to operate related equipment.
- Ability to utilize a variety of computer software applications
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Job Type: Casual
Wage: $28.31 per hour
Location: 1215 Lethbridge Street, Prince George, BC V2M 7E9
Applications will be accepted until position is filled.
Hours of Work: Monday-Friday; 0730-1530, 0800-1600, 0830-1630, as operations require
Requisition Number: 133088E
What we do
BC Cancer (BCC) provides comprehensive cancer control for the people of British Columbia.
BCC is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.